{"id":5974,"date":"2025-06-12T07:05:12","date_gmt":"2025-06-12T07:05:12","guid":{"rendered":"https:\/\/odyscovertours.com\/condiciones-y-politicas\/"},"modified":"2025-06-12T07:05:12","modified_gmt":"2025-06-12T07:05:12","slug":"condiciones-y-politicas","status":"publish","type":"page","link":"https:\/\/odyscovertours.com\/es\/condiciones-y-politicas\/","title":{"rendered":"Condiciones y pol\u00edticas"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5974\" class=\"elementor elementor-5974 elementor-4393\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-253a4d5c e-flex e-con-boxed e-con e-parent\" data-id=\"253a4d5c\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;video&quot;,&quot;background_play_on_mobile&quot;:&quot;yes&quot;,&quot;background_privacy_mode&quot;:&quot;yes&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-32af2ac4 e-flex e-con-boxed e-con e-child\" data-id=\"32af2ac4\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ea44935 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"2ea44935\" data-element_type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeInUp&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms and Policies <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-433277e7 elementor-hidden-tablet elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"433277e7\" data-element_type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31418496 elementor-widget elementor-widget-html\" data-id=\"31418496\" data-element_type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<style>\n\n\/*main menu area css start*\/\nnav.elementor-nav-menu--main ul li a:hover, nav.elementor-nav-menu--main ul li a.elementor-item.elementor-item-active {\n    background: #FFFFFF;\n    border-radius: 100px;\n}\n.elementor-menu-toggle {\n    padding: 8px;\n}\n\/*main menu area css end*\/\n\n<\/style>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-61884391 e-con-full e-flex e-con e-parent\" data-id=\"61884391\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-47c1081b e-con-full e-flex e-con e-child\" data-id=\"47c1081b\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-67cbf5b5 e-con-full e-flex e-con e-child\" data-id=\"67cbf5b5\" data-element_type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75ada693 elementor-widget elementor-widget-text-editor\" data-id=\"75ada693\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p data-pm-slice=\"1 1 []\"><em>Below are the terms and policies relating to what we do here at Odyscover. If you ever have any questions, feel free to reach us directly at <a>contact@odyscovertours.com<\/a>.<\/em><\/p><h2>Cancellation and rescheduling policy<\/h2><p>We offer a 100% refund up to 24 hours prior to your tour start time for our public tours unless otherwise stated as an exception due to the nature of the attraction.<\/p><p>We also offer rescheduling to another date the tour is running at no extra cost for our public tours. Please keep in mind there are no refunds available if you have already rescheduled your tour.<\/p><p>There are no refunds for no-shows or cancellations within 24 hours before the start of your tour or activity.<\/p><h2>Customer Reviews<\/h2><p>These reviews are the subjective opinion of individual customers and not of Odyscover. Odyscover does not perform specific checks on reviews provided by its partners such as Tripadvisor.<\/p><h2>Safe Space Policy<\/h2><p>This Safe Space Policy helps us make sure Odyscover is an inviting and inclusive environment for all who participate in our tours. We encourage everyone \u2014 staff and guests \u2014 to be proactive in creating an environment where the safety of others is protected. Abuse, harassment, sexual assault, and discrimination is not tolerated.<\/p><p>Anyone participating in one of our tours and\/or communicating with our customer service personnel is asked to be aware of their language and behavior and avoid harmful behavior. We define \u201charmful behavior\u201d as any action that demeans, marginalizes, rejects, threatens, or harms anyone on the basis of ability, age, cultural background, ethnicity, gender, physical appearance, race, religion, self-expression, or sexual orientation.<\/p><p>We ask everyone, whether on our tours or communicating with the company, to abide by the following guidelines:<\/p><ul data-spread=\"false\"><li><p>Respect peoples\u2019 opinions, beliefs, experiences, and differing points of view.<\/p><\/li><li><p>Respect everyone\u2019s identity and background (and don\u2019t assume anyone\u2019s background, status or identity).<\/p><\/li><li><p>Communicate in a respectful manner with all staff, personnel and fellow guests.<\/p><\/li><li><p>Be responsible for your own actions and be aware that your actions have an effect on others, despite what your intentions may be.<\/p><\/li><li><p>Be willing to listen and change your behavior if someone tells you that your actions are making them uncomfortable.<\/p><\/li><\/ul><p>All staff are empowered to enforce these rules. If anyone on the tour and\/or in communication with the company can\u2019t abide by the guidelines above, we reserve the right to ask them to leave and\/or disengage with them online.<\/p><p>All participants are required to abide by these rules. Anyone attending the tour and\/or in communication with the company unable to follow the guidelines above, will be asked to leave the tour and\/or conversation without refund. Anyone engaging in behavior deemed abusive or dangerous will be reported to the appropriate authorities.<\/p><h2>Service animal policy<\/h2><p>Guests are able to be accompanied by their service animals on our walking tours. Odyscover tours are compliant with all local, state and municipal regulations. Please note that entry into locations or attractions within the tour are subject to the discretion of each property\u2019s management.<\/p><p>Please contact <a>contact@odyscovertours.com<\/a> for specific inquiries.<\/p><h2>Release of liability and terms of use agreement<\/h2><p>The agreement below applies to anyone who participates in an activity with Odyscover. Please read this agreement carefully.<\/p><p>Odyscover operates <a>www.palegreen-boar-934545.hostingersite.com<\/a> and conducts walking tours, activities, and events, collectively called the \u201cOdyscover Services.\u201d<\/p><p>By accessing, participating in, or using Odyscover services, you agree to be bound, for yourself and for any third person(s) whose participation your booking enables, by this agreement.<\/p><h3>Assumption of risk<\/h3><p>You agree that you understand the scope and risks involved in participating in Odyscover Services. These risks include, but are not limited to: defects in streets and sidewalks, proximity to traffic, poor lighting, carelessness of others, or negligent instruction. YOU VOLUNTARILY ACCEPT ALL RISKS, including the risk of injury, property damage, or death.<\/p><h3>Release of liability<\/h3><p>You HEREBY RELEASE AND DISCHARGE Odyscover, and its guides, officers, affiliates, subcontractors, and employees from all liability, claims, or causes of action arising from injury, damage, or loss incurred during participation in Odyscover Services.<\/p><h3>Agreement not to sue<\/h3><p>You agree that neither you nor your heirs shall bring legal claims against Odyscover or any associated parties. If such claims are made, you agree to reimburse all defense costs and attorney\u2019s fees incurred.<\/p><h3>Indemnity against third-party claims<\/h3><p>You agree to INDEMNIFY and HOLD HARMLESS Odyscover and its affiliates from any claims brought by third parties arising from your participation or breach of this agreement.<\/p><h3>Representations and warranties<\/h3><p>You confirm that: (a) your information is truthful, (b) you are of legal age, (c) your use of services complies with laws, (d) you have permission from any minors or additional guests, (e) you understand and accept this agreement.<\/p><h3>Term<\/h3><p>This agreement remains in force while you use Odyscover Services. Odyscover may suspend or terminate access at any time.<\/p><h3>Photo and video release<\/h3><p>By participating in our services, you grant Odyscover the right to use your image or likeness in any photos or videos for promotional purposes.<\/p><h3>Personal use only<\/h3><p>Odyscover services are for personal use. Commercial use requires prior written approval. You may not remove any copyright or trademark notices.<\/p><h3>Proprietary content<\/h3><p>All content, including itineraries, tips, and recommendations, belongs to Odyscover and is protected under intellectual property laws. No reproduction is allowed without express permission.<\/p><h3>Website accessibility<\/h3><p>Odyscover is committed to digital accessibility. If you encounter an issue, please contact <a>contact@odyscovertours.com<\/a>.<\/p><div><strong>Odyscover is operated by:<\/strong><br \/><strong>Discover<\/strong><br \/>SIREN: 981036304<br \/>9 rue des Colonnes, 75002 Paris \u2013 France<br \/>\ud83d\udce9 <a>contact@odyscovertours.com<\/a><\/div>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-59fd591 e-con-full e-flex e-con e-parent\" data-id=\"59fd591\" data-element_type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Condiciones y pol\u00edticas A continuaci\u00f3n encontrar\u00e1s los t\u00e9rminos y pol\u00edticas relacionados con lo que hacemos aqu\u00ed en Odyscover. Si alguna vez tienes alguna pregunta, no dudes en ponerte en contacto con nosotros directamente en contact@odyscovertours.com. Pol\u00edtica de cancelaci\u00f3n y reprogramaci\u00f3n Ofrecemos un reembolso del 100% hasta 24 horas antes de la hora de inicio de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-5974","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/pages\/5974","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/comments?post=5974"}],"version-history":[{"count":0,"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/pages\/5974\/revisions"}],"wp:attachment":[{"href":"https:\/\/odyscovertours.com\/es\/wp-json\/wp\/v2\/media?parent=5974"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}